Job Description

Are you fluent in French and looking for an exciting opportunity abroad? Join a dynamic customer service team in Athens, Greece, where you'll support customers, solve problems, and ensure top-quality service. Enjoy a multicultural work environment, competitive salary, and benefits like accommodation assistance and private health insurance!

• Customer Communication: Handle incoming calls, emails, and chats to support customers.
• Needs Analysis & Problem-Solving: Identify customer needs and provide accurate information using the right tools.
• Data Management & Documentation: Maintain customer records, document interactions, and follow guidelines.
• Target Achievement & Quality Standards: Meet service and performance goals through efficient case handling.

Skills, qualifications, and interests you need to succeed in this role:

• Language Skills: Native or near-native in French, with a good command of English (C1).
• Technical Skills: Proficiency in MS Office.
• Customer Service Skills: Strong phone handling, active listening, and customer-oriented approach.
• Communication & Adaptability: Excellent communication skills and ability to interact with different personalities.
• Organizational Skills: Ability to multitask, prioritize, and manage time effectively.

What's in for you?

• Working hours: Monday- Friday (10am- 10pm) rotational shifts, 5 days a week.
• Salary: approx. 1.100 gross/month *14 salaries + performance bonus.
• Help with accommodation.
• Private health insurance.
• Paid training.
• Multicultural environment.
• A company that offers you not just a job, but a full experience abroad!
• Training before the project starts.

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