Job Description

As a Parts Sales Professional, you will perform customer service duties related to the receiving, sale, and delivery of parts and accessories that contribute to the efficient and profitable operation of the dealership. In this role, you will play a key part in growing our business through proactive sales efforts - both inside our store and through outreach to customers in the field.True North Equipment has been in business since 1949 and has 10 locations with over 200 employees. Our employees are the key to our success and have helped us get to where we are today, operating in two states across the Red River Valley. True to our Values...Driven by You!It takes our entire team to make True North Equipment exceptional. We strongly desire individuals who are self-starters and hard-workers, always willing to dive into a new challenge and who are eager to learn. We strive to provide you with limitless opportunities for growth and education that will challenge you. Most importantly, we want you to have fun working at TNE!You'll focus on: Proactively promotes and sells products and/or services to meet customer needs - both in person, over the phone, and through customer visits outside the store. Identifies new sales opportunities by developing relationships with existing and prospective customers.Place machine down and stock order parts in assigned locations in a timely manner.Assists the Parts Manager with stocking, merchandising, cleaning, and pricing displays.Verifies receiving and receipting-in of parts shipments.Monitors shortages and expedites processing through reporting to Parts Manager.Assists in keeping parts department clean and orderly.Supplies Service Technicians with parts as required in a timely manner (10-minute goal).Assist with after-hours customer and technician parts needs during peak seasonal demands.Assist in answering phones through Expert Connect.Work schedules are 7:30am-5:30pm Monday through Friday, and every other Saturday 8:00am-12pm (seasonally), and participate in the on-call schedule during peak seasons. Winter hours are Monday through Friday 8:00am-5:00pm and closed on Saturdays.Must be able to maintain reliable attendance as an essential job function.What we are looking for:John Deere parts sales experience preferred.Demonstrates strong customer service skills, both in-person and over the phone.Ability to retain positive relationships with customers and co-workers.Basic data entry/keyboarding skills.Forklift trained preferred.Ability to work in a team environment.High School diploma or equivalent experience.Basic parts and machinery knowledge.Utilizes John Deere computer applications and programs effectively to support operations.Valid driver's license required, you must be able to drive company vehicles.Ability to be able to obtain a medical card for hauling purposes, if necessary.Sales Skills & Attributes We Value:A passion for building relationships and developing repeat business.Ability to confidently recommend solutions and upselling products to meet customer needs.Strong follow-up skills to close sales and ensure customer satisfaction.Comfortably initiating outbound sales calls and scheduling customer visits.Self-motivated to meet or exceed sales goals and performance metrics.Skilled in identifying cross-selling opportunities across our product and service lines.Competitive drive paired with a collaborative team approach.Strong product knowledge or willingness to learn in a fast paced environment.Total Rewards Package:The opportunity to build a great career path, industry leading benefits, a fun environment, and owners that work right alongside us each day!$19-$24+ depending on years of experience, plus incentive program.Insurance: Health insurance with 100% single premium paid, 75% SPD or family premium paid; TNE covers 50% of all dental and vision premiums; 100% of short/long-term disability insurance, and life insurance.401K: TNE offers 401K with company match for qualified employees because who doesn't want to save for retirement!PTO: Take time off, we encourage it!Holidays: We have 7 paid holidays and a few other specials days for you to spend with your favorite people.Professional Development: Continuous professional training and growth opportunities because we value your growth at TNE.Community Involvement: Give back to your community with our paid time off for you to volunteer. You can also use this time for your doctors' appointments, too!Parental Leave: If you're expecting or looking to start a family, we have paid parental leave because you have waited long enough for your bundle(s) of joy!AND SO MUCH MORE!All full-time hires must pass a pre-employment background check and drug/alcohol screening.True North Equipment is an Affirmative Action and Equal Opportunity Employer. True North Equipment will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status regarding public assistance. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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