Job OverviewWe are seeking a dedicated/experienced and motivated Recovery Agent to join our team. The ideal candidate will play a crucial role in facilitating the recovery of outstanding debts while providing exceptional client services. This position requires strong communication skills, a customer-oriented mindset, and the ability to work efficiently in a fast-paced environment. Bilingual candidates, particularly those fluent in both Spanish and English, are highly encouraged to apply.EXPERIENCED REPOSSESSION AGENTS ARE ENCOURAGED TO APPLY!!BRAND NEW TRUCKS AND L5Ms LPR CAMERAS.DutiesEngage with clients through various communication channels to discuss outstanding debts and payment options.Utilize effective negotiation techniques to facilitate debt recovery while maintaining positive client relationships.Document all interactions accurately in our database, ensuring data integrity and compliance with company policies.Provide exceptional client services by addressing inquiries and resolving issues llaborate with team members to develop strategies for improving recovery rates and enhancing customer satisfaction.Maintain a professional demeanor while managing challenging conversations with clients.Stay updated on industry regulations and best practices related to Asset recovery.RequirementsProven experience as a Tow Truck Driver or Repossession Agent.Be 22 years of age or older with a clean driving record to be approved by our insurance.Proficiency in data entry and computer systems; ability to navigate multiple software applications efficiently.Strong problem-solving abilities and attention to detail.Ability to work independently as well as part of a team in a dynamic environment.A commitment to maintaining confidentiality and ethical standards in all interactions.Perks/Benefits:Fleet vehicle, Either a Dodge 4500 or a Ford F450. ALL BRAND NEW!!Fuel card to cover gas expenses.Fleet Maintenance program to keep your truck in tip-top shape. Company paid.Eligibility to enroll in major medical, dental, vision, disability, and life insurance plans.Eligibility to enroll in 401(k) savings program with company match after 1 year of tenure.Straight commission pay structure. Our Agents are able to control and maximize their earning potential.Please apply and our Fleet Manager will contact you, if you fit the requirements. Applications are checked every hour and daily.Job Type: Full-timeBenefits:401(k)Dental insuranceHealth insuranceLife insuranceOn-the-job trainingPaid time offVision insuranceSchedule:Night shiftOvernight shiftWeekends as neededSupplemental Pay:Bonus opportunitiesMonthly bonusPerformance bonusSafety bonusPeople with a criminal record are encouraged to applyExperience:wheel lift tow truck : 1 year (Required)Language:English (Required)Shift availability:Overnight Shift (Required)Night Shift (Required)Ability to Commute:West Chester Township, OH 45246 (Required)Work Location: In person
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